10 Best Maid Agencies for Elderly Care in Singapore (October 2026)
Hiring a helper to look after an elderly parent is different from hiring one for housework. You need someone patient, physically capable of helping a frail person move around, and willing to follow routines around meals, medication and appointments. Not every helper wants that job, and not every agency screens for it. These ten agencies either specialise in caregiving, train helpers for it, or make it easier to find a lasting match, which matters a great deal to an older person who needs stability.
Key takeaways
- If your household includes a family member aged 67 or above, or a family member with a disability who needs help with daily activities, you may qualify for the levy concession: S$60 a month instead of S$300.
- A domestic helper is not a nurse. She can help with daily care such as bathing, feeding, moving around and reminders to take medicine, but clinical tasks need a trained professional.
- Ask for proof of eldercare experience, not just a line on a biodata. Who did she care for, for how long, and what did the work involve?
- Continuity matters. A parent who loses a trusted helper after a few months is set back, so a strong replacement policy is not enough. Prioritise careful matching.
- Involve your parent in the interview, by video or in person.
What we looked for
- Caregiving focus. Agencies that specialise in eldercare or screen helpers for it specifically.
- Training. In-house courses that cover eldercare or basic nursing skills.
- Matching. Time spent understanding the older person's needs and temperament.
- A safety net. Replacement terms and deposit protection, in case the first match does not work.
The ten agencies at a glance
| Agency | Eldercare angle | Worth asking about |
|---|---|---|
| Inter Great Employment | Specialises in caregiving and screens for eldercare and dementia experience | A full fee breakdown, especially for transfers |
| JForce Employment Service | Covers elderly care and care for people with disabilities | Help applying for the levy concession |
| Pointers Human Resources | Own training centre covering elderly care and basic nursing | Which courses your shortlisted helper completed |
| Sunrise Link Maid Agency | Matches helpers to the senior's condition, such as dementia, stroke recovery or limited mobility, based on their past eldercare work | Every step explained in Mandarin |
| Best Home Employment Agency | Trains helpers for caregiving; CaseTrust protects your deposit | Part-time help if your parent only needs some hours |
| Bliss Helper | Places helpers for eldercare | Unlimited replacements in the first six months |
| FMP Manpower Consultant | Supplies helpers for elderly care and nursing support | Licensed since 1998 |
| Maidcity | Matching-first approach aimed at long placements | Meeting candidates face to face through MOM's Advance Placement Scheme |
| SWIFT Maids | Offers free home consultations and places helpers for elderly care | Operating since 1992 |
| Master Maid Agency | Matches helpers for eldercare among other household needs | Unlimited replacements (terms apply) |
The ten agencies in detail
1. Inter Great Employment
Inter Great Employment Pte. Ltd. is a trusted maid agency in Singapore offering professional domestic helper recruitment and placement services, including elderly care, infant care, and housekeeping support. The agency manages the entire hiring journey, from curated candidate matching to MOM paperwork and post-placement assistance—to provide families with a seamless, reliable experience.
2. JForce Employment Service
JForce is a MOM-licensed agency placing domestic helpers for housekeeping, childcare, elderly and disabled care, sourcing from Indonesia, Myanmar, the Philippines, and Cambodia. It states over a decade of operation, and cites a 2015 Top 25 Prestige Award and a 2016 Singapore Enterprise Award for its CEO.
3. Pointers Human Resources
Pointers Human Resources Pte Ltd is a licensed HR agency approved by MOM and a recognised agent of the Immigration Department for visa and work pass applications. It runs its own training centre covering baby/child/elderly care, cooking, basic nursing, and English/Chinese language, alongside placement services for skilled and unskilled workers globally.
4. Sunrise Link Maid Agency
Sunrise Link is a MOM-licensed maid agency in Singapore specializing in domestic helper placement with a quality-over-quantity philosophy. Sunrise Link's retention rate and transfer rate perform far better than the industry average. They offer fresh and transfer placements with rigorous background checks, personalized matching, end-to-end Chinese language support.
5. Best Home Employment Agency
Best Home Employment Agency has operated since 1996 from three branches and holds CaseTrust accreditation, which caps initial deposits at 20% and requires a deposit performance bond. It screens and trains helpers for housekeeping, cooking and caregiving, and also offers part-time cleaning and cooking services for households that do not need a live-in helper.
6. Bliss Helper
Bliss Helper matches domestic helpers with employers for elderly care, infant/child care, and household chores, with helpers trained under an in-house "InfantAide" program using a certified PEM syllabus. It offers unlimited replacement for the first 6 months and a money-back guarantee on agency fees.
7. FMP Manpower Consultant
FMP Manpower Consultant has been licensed since 1998 and states 15 years of proven experience supplying Filipino and Indonesian maids for childcare, elderly care, nursing, cooking, and general housekeeping. Beyond maid placement it also handles work permit/passport renewals, and deploys au pairs to Europe and caregivers to Canada.
8. Maidcity
Established in 1997, Maidcity has nearly three decades of experience matching helpers from Indonesia, the Philippines, Myanmar and India with local families across three branches. It has been an MOM-selected APS participant since 2016 and is accredited by AEAS and the Philippine/Indonesian embassies.
9. SWIFT Maids
SWIFT Maids has helped families find domestic helpers since 1992 (30+ years, 40,000+ families served), offering childcare, elderly care, full-time and transfer maid placements plus free home consultations.
10. Master Maid Agency
Master Maid Agency has operated in Singapore for over two decades, matching families with domestic helpers for elderly care, newborn/childcare, pet care and household management via a "Harmonious Home Helper Management System." It works with over 50 supplier agencies, charges no upfront service fees, and offers unlimited replacements (terms apply).
Helper, home nursing or nursing home?
A live-in helper is not the right answer for every family. This is a rough guide.
| Live-in helper | Home nursing visits | Nursing home | |
|---|---|---|---|
| Best for | Daily support, company and supervision at home | Clinical tasks such as wound care, injections or tube feeding | Round-the-clock medical care |
| Who provides care | A domestic helper | A trained nurse, for scheduled visits | Nursing staff |
| Your parent stays at home | Yes | Yes | No |
| Often combined with | Home nursing visits | A live-in helper | Family visits |
Many families combine the first two: a helper for daily care, and a nurse who visits for the clinical tasks.
What to check before you hire
- Her eldercare experience. Ask who she looked after, their condition, and for how long. A previous employer's reference is the best evidence.
- Physical tasks. If your parent needs help getting in and out of bed or a wheelchair, ask whether she has been trained to do it safely.
- Dementia. If your parent has dementia, ask specifically about experience with it. Patience and routine matter more than skills.
- Language. Can she communicate with your parent? Consider Mandarin, dialects or Malay as well as English.
- Her rest and health. Caregiving is tiring. A helper who gets proper rest stays longer.
Frequently asked questions
Can a domestic helper provide medical care for my elderly parent?
She can help with daily care, such as bathing, dressing, feeding, helping your parent walk and reminding them to take medicine. Tasks like wound dressing, injections or tube feeding need proper training. Ask your parent's doctor what is safe for a helper to do, and arrange home nursing for anything clinical.
How do I find a helper with dementia experience?
Ask agencies specifically for candidates who have cared for someone with dementia, and ask for references from those employers. In the interview, ask how she handled confusion, repeated questions or wandering. Agencies that specialise in caregiving, such as Inter Great, screen for this.
What is the levy concession for households with an elderly member?
If your household includes a family member aged 67 or above, or a family member with a disability who needs help with daily activities, the levy on your first helper can drop from S$300 to S$60 a month. MOM sets citizenship and residency conditions, so check its levy concession page.
Should I choose a helper of a particular nationality for eldercare?
Experience and temperament matter more than nationality. A helper who has cared for an older person before, communicates well with your parent and is patient by nature will do better than one chosen for her nationality alone.
How do I check that an eldercare maid agency is licensed?
Search the agency's name or licence number in MOM's Employment Agencies Directory. It shows the licence status, retention rate, transfer rate and any demerit points.
Sources
- MOM: Paying levy for a migrant domestic worker and levy concession
- MOM: Insurance requirements
- MOM: Employment Agencies Directory
Last reviewed: October 2026.